We at Helper4U connect you with suitable candidates as per your requirement. Any job offer and its acceptance is dependent on many factors, including personal preferences of the two sides. So, while one cannot guarantee employment of any candidate whom you contact, we want you to close your hiring. Therefore, we offer a liberal Replacement Number policy.
You can take a FREE alternate Helper Number in the following situations:
A] You have bought the Basic Membership and encounter any of the following in relation to the candidate whose number you have chosen:
Wrong Location/ Job Category on Helper profile OR
Wrong or unreachable number OR
The Helper agreed to come but did not turn up OR
You did not like the Helper during interview OR
The Helper refused your offer even when it was as per their job requirement on the profile OR
The Helper has already found a job
Process to get Replacement Number credit for the above cases:
Visit My Account.
Go to Contact List & update the Status by selecting the correct drop down against the candidate name for whose contact number you have paid.
Do this within 2 days of taking the contact number.
Add Remarks in the text box for us to follow up with the candidate effectively.
B] The Helper you hire leaves your job within 90 days:
Process to get Replacement Number credit in this case:
Whenever you hire someone, visit My Account.
On Contact list update the candidate Status as Hired by Me. Do this within 7 days of taking the contact number.
If the candidate leaves your job within 90 days of this action, update the Status on Contact List page as Left within 90 days. This should be done with 90 days of marking the Status as Hired by Me. Add Remarks also for us to follow up with the candidate effectively.
The Replacement Number credit will be automatically activated within 24 hours. This credit can be used at any time in future. In case of any issue in updating a remark just drop us a mail, within 5 days of taking a contact, on email@example.comHappy Hiring!
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