Helper4U connects you with suitable Helpers as per your requirement. Acceptance of any job offer depends on personal preferences of the two sides. So, noone can guarantee hiring of candidate you contact. But, we want you to close your hiring and so offer a liberal Replacement Credit policy.
All you have to do is visit My Account - Go to Contact List - Update Status by selecting drop down against Helper name - Add Remarks in the text box
You can claim Replacement Credit if:
A] You buy the Rs. 899 subscription and find:1. Wrong Location/ Job Category on Helper profile OR
2. Wrong/ unreachable number OR
3. The Helper has got another jobYou should claim this credit within 2 days after taking the contact.
1. You do not like the Helper's work during trial OR
2. The Helper refuses job even when it is as per their job profile OR
3. The Helper does not come for interviewFor the above you get 5 days to claim the credit.
B] The Helper you hire leaves within 90 days:Update Status of a Helper you hire as Hired by Me within 7 days of taking the contact.
If this Helper leaves within 90 days of this action, update the Status as Left within 90 days.
This is available for all packages.
Replacement Number credit is automatically activated next day. It can be used at any time in future. We also update our Remarks after talking to the Helper when a claim is submitted for Replacement Credit. This can be seen by you on your contact list for your reference. For any support or issue regarding the claim please drop us a mail, within 5 days of taking a contact, on firstname.lastname@example.org.Click to go to Subscription Packages
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