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FAQs

  • Process
  • Charges
  • Replacement
  • Verification
  • Others

Helper4U is an employment exchange on Mobile for the Domestic and Office Helpers. It is NOT an Agency. It is an online service which connects you with suitable, available, verified Helpers, when you want and where you want them. You choose available candidates based on your requirements and contact them directly. There is no middleman or agency. Thus you save the commission (normally atleast one month salary) you would have paid an agency and you help the Helper avoid getting physically and/or financially exploited at the hands of a middleman. In short, this is the simplest way to hire Maids, Cooks, Drivers, Nannies, Peons, Delivery Boys.

The process of using Helper4U.in is simple:
  • Use the "Search Filters" for location, job category, timings, age, gender etc. to get a list of Helpers matching your exact needs, ready to work in your location

  • Check profile details, and click "Check Availability" button for the Helpers you like

  • If a Helper is "Available", buy a subscription to get their mobile number

  • Call them to interview, conduct a trial & hire the one you like

It can mean 2 things:

  • It means that the Helper's profile was updated more than 21 days ago. We check again if s/he is still available for a new job.

  • Other employers have currently taken the Helpers number. Before sharing the Helper's number we reconfirm that the person is not already hired.

When you request for availability check the Helper gets a message as well as a call to check whether s/he is still looking for a job. Sometimes the status does not get updated in time if:

  • The Helper is already talking to other employers and the employer has not confirmed the employment yet.

  • The Helper's mobile is switched off or the Helper has not responded.

Helper ratings are arrived at based on:

  • Feedback from our staff on the telephonic interview of the Helper

  • Helper response to earlier shortlistings by other employers

  • Helper response to earlier employments

  • Employer feedback for the Helper

Our complete database is seen by you even before you make the payment. So, what you see at the time of buying a package is available at that time.
New candidates keep registering on the website daily. You can also post a job. This helps you get more candidates in your Shortlist.
While we try our best to get as many candidates as possible for you, we cannot guarantee that more candidates will get added immediately after your search / payment.
You can take contacts of only candidates who are available, so, please check availability of Helpers before buying packahge. Buy a package depending upon how many available candidates you find matching your search.

When you post a job, we contact job seekers regsitered in our database for your location, and advertise your job. They can apply for the job and also tell their friends about it, who in turn may apply. This means we reach out to many more job seekers in the target locality with your exact requirements. This increase chances of good applicants.
New candidate applications are added to your account as soon as received. You can click here for more information.

The time taken depends upon:

  • Whether the Helper is in some other employment, in which case there may be some small notice period. Else, the Helpers are ready to join immediately within a day or two, which is needed for them to make arrangements for starting work at home too, just like any other working woman. Our advice is that if you find a good Helper, do not let go just because there is a small time lag in joining from their end. Every job gives a joining time to new employees, and it should be no different for your Helpers.

  • Whether the Helper lives in your city or not. Usually, when you hire for livein work, the HElper will travel from some other city. In this case the joning time may also depend upon how fast the person can travel. Usually, the employers take the initiative in making the travel arrangements for the Helper to accelerate the joining process.

Most Helper jobs are dependent upon individual family needs, standards & expectations from both sides. So, you should offer the salary as per the market rate for the work you need to get done. The final decision of the salary lies with the you and the Job Seeker. Current or last salary is available on profiles of experienced Helpers.The Helper would usually be expecting more than that.

If you hire someone, immediately mark the person as "Hired By Me" under “My COntact List”. After verification with the Helper, the profile will be removed from the website..

We can surely help you with interviewing your selected candidates. For this, you can Hire Us to Interview Helpers

Once you have paid the subscription fees, you can immediately take the contact numbers of the Helpers.

We offer 3 options to take Helper Contact details:

Basic subscription for Homeowners: Rs. 899 to get 4 contacts with Replacement Credits applicable as per Policy.

Bulk Package: Rs. 999 to get 4 contacts per day for 10 days. Ideal if you need to hire many candidates.

Assisstant to Interview Helpers: Rs. 1999, if you want us to interview your shortlisted candidates. We interview upto 10 Helpers in your shortlist as per your instructions & share the report with you. This includes the Basic Subscription in the cost, so. you can also take contacts of any 4 Helpers for final interview.

These charges include FREE Criminal Background Check of the Helper (worth Rs. 525) you hire. These are all our ONLY charges. No other payment to be made when you hire. Click this link to go to Subscription Packages.

None at all. No charges need to be paid to us after hiring.

Only RS. 99 + 5% GST.

All payments are online through a secure payment gateway. You can choose from the multiple options available on the site, including Credit card, Debit card, Net Banking, E Wallets, UPI, PayTm. If you want to make a payment directly to a bank acoount, please drop a mail to support@helper4u.in for Bank Account Details.

The subscription gets activated immediately after the transaction is completed.

We can arrange for customised services. Please drop an email to support@helper4u.in with your requirements.

No. The fees is not a guarantee of hiring. It guarantees you talk to verified candidates as mentioned on profiles, and when you hire you get a criminal background check report.

Yes, if you bought a Basic Subscription & the Helper leaves you within 90 days of hiring. To avail of this, make sure you update the Remark from the drop down next to the profile on "My Contact List" as “Hired by Me”, within 5 days of taking the number from us. Please check the Replacement Policy for details.

While this rarely happens, if you do encounter this, just update the Remark from the drop down next to the profile on "My Contact List", and you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package.

This does not happen, unless the Helper has shifted reidence and forgotten to update on the profile. If you encounter this, just update the Remark from the drop down next to the profile on "My Contact List", and you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package.

This is an extreme rarity as the Helper is contacted by us too on the same number that you get. Request you to once try at a different time. And, if the Helper has whatsapp, try the whatsapp call, or leave a whatsapp messgae. If you are still unable to contact teh candidate, just update the Remark from the drop down next to the profile on "My Contact List". You will either get a call back from the Helper or you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package, but if you update the Remark against the profile as mentioned above, we can try and get the Helper to call you back.

This usually does not happen as we constantly check with the Helper whether they still need a job or not. We also restrict the number of employers who can take a Helper's contact at any given time so that a Helper does not get too many offers at the same time. Still, if this happens, just update the Remark from the drop down next to the profile on "My Contact List", and you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package.

Please try at a different time. Sometimes the Helpers may be in low network connectivity. You can try at a different time & should be able to connect. If the Helper has whatsapp, try the whatsapp call, or leave a whatsapp messgae. If you are still unable to contact teh candidate, just update the Remark from the drop down next to the profile on My Account. You will either get a call back from the Helper or you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package, but if you update the Remark against the profile as mentioned above, we can try and get the Helper to call you back.

Yes. Just update the Remark from the drop down next to the profile on My Account, and add a note as to why you did not like the Helper's work. You will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package.

Yes. If the Helper does not accept your offer even though it is as per the details on their profile, just update the Remark from the drop down next to the profile on My Account. You will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package.

Yes. Just update the Remark from the drop down next to the profile on My Account, and you will get a credit for alternate number by end of the next day. Please check the Replacement Policy for details. Note: Replacement Credit is available only for the Rs. 899 package, but if you update the Remark against the profile as mentioned above, we can try and get the Helper to call you back.

Yes. All Helpers in our database are:

  • Aadhar verified: They have been registered only if they have an Aadhar card

  • Telephone verified

  • We conduct the latest Criminal Background Check whenever you hire a Helper from the website. Just mark the Helper as Hired by Me and your FREE check will be unlocked. Fill a small form and we will conduct the Criminal Background check across all courts of India. The report is shared with you within 5 working days.

Yes. We strongly recommend you get verification done when you hire anyone, whether from our site or elsewhere. To help you stay safe with your helpers, we offer standalone services for Criminal Background Check, Address Verification & Document verification services.
All these services are online for you. This means you can use them without any need to make any physical visit anywhere at your end. Just fill a small form and leave the rest to us.
You can check the details for these under Verify Your Helpers link

You can hire for as long as you want. People often hire a cook or baby sitter for a day, a driver for an outstation trip or additional help when guests are visiting. It is all between you and the Job Seeker.

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SOrry, there is no option to refund the money. You can use the subscription later, if it is still valid.

Yes, please. That would be a great help to the Helper. Just go to Register a Helper link on the website. It is a two-minute job but will mean a lot to your Helper.

If you have more questions, please contact us on support@Helper4U.in

  • हमारी जानकारी
  • फॉर्म कैसे भरें
  • जरूरी बातें

सब काम फ़ोन पर होगा.
A. आप बस अच्छी तरह से फॉर्म भरें
B. हम आपकी डिटेल्स के हिसाब से नौकरी ढूंढ कर एम्प्लायर को आपका नंबर दे देते है
C. जब भी कोई आपको काम देना चाहेगा तो

  • एम्प्लायर आपको कॉल करेंगे या
  • हम आपको कॉल करेंगे या
  • आपको नौकरी का मैसेज आएगा

और जानकारी के लिए यहां क्लिक करें

काम वहीँ मिलेगा जो एरिया आप फॉर्म में भरोगे. इसलिए, सोच समझ कर भरना. नौकरी आने पर ऐसा नहीं बोलना कि जगह दूर है, नहीं आ सकते.

जो नंबर आप फॉर्म में भरेंगे हम वही एम्प्लायर को देते हैं. इसलिए वह नंबर दो जो हमेशा चालू रहता है, और आपके पास रहता है.

अगर दो नंबर हैं तो दोनों दीजिये. जिसके पास दूसरा फ़ोन रहता है उनको बता कर रखिये की आपकी जॉब के लिए फ़ोन या संस आ सकता है. आने पर आपको तुरंत बताएं

हमारी पूरी कोशिश होती ही की 15 दिन के अंदर आपको काम मिल जाये, पर काम मिलना आप पर भी निर्भर करता है:

  • फॉर्म पूरा भरें, सही लिखें, पगार उतनी मांगे है, जीतनी मिल सकती है
  • फ़ोन चालू रखें
  • मिस्ड कॉल आने पर वापस कॉल करें इम्प्लॉयर को वेट न कराएं क्यूंकि एम्प्लायर 3-4 नंबर लेते हैं|आप नहीं मिलेंगे तो वह किसी और को काम दे देंगे.

A. हम आपके लिए नौकरी ढूंढने की कोई फीस नहीं लेते
B. बस, आप अपने जैसे और लोगों को हमारे बारे में बताओ, और फॉर्म भरने को कहो

इस लिंक पर कांटेक्ट डिटेल्स हैं|

A. सब डिटेल्स सही भरो.
B. नाम, और जनम तारीख वही भरो जो आधार कार्ड पर है
C. आधार कार्ड नंबर, फोटो, सही सैलरी और एक्सपीरियंस डिटेल्स बहुत ज़रूरी हैं
D. लोकेशन घर के पास की ही भरो जहां तक आप कम समय में काम पर पहुँच सकते हो
E. पगार उतनी मानगो जितनी मार्किट रेट है. ज्यादा मांगने से एम्प्लायर किसी और को बुला लेंगे

न हम आपसे मिले हैं, न एम्प्लायर. इसलिए आपके ऊपर विश्वास करने के लिए हम आधार कार्ड से वेरिफिकेशन करते हैं की आपका नाम और एड्रेस वही है जो आधार कार्ड पर लिखा है|

चिंता मत कीजिये. कोई आपके आधार कार्ड का गलत इस्तेमाल नहीं कर सकता|वह आपकी फिंगर और ऑय प्रिंटिंग से लिंक्ड है|

A. अगर इंटरव्यू पर जाने का समय दिया है तो समय से जरूर जाना. किसी वजह से न जा पाओ तो पहले ही वापस फ़ोन कर के बता देना| उनको गलत इंतज़ार न कराएं
B. हर आने वाले sms का जवाब जरूर दें
C. अपने फॉर्म का लिंक संभल कर रखें. कभी कोई जानकारी बदले तो वहां अपडेट कर दें.
D. अगर पगार या एक्सपीरियंस या एड्रेस बदलता है तो भी अपडेट करें

अगर आपको काम का टाइम बदलता है तो फॉर्म अपडेट करें क्यूंकि फॉर्म देख कर ही एम्प्लायर कॉल करेंगे. गलत जानकारी होने पर कोई आगे से आपको कांटेक्ट नहीं करेंगे| अगर एम्प्लायर आपकी कोई शिकायत करते हैं तो हम आगे आपको नौकरी नहीं दिला पाएंगे

H4UConnect app डाउनलोड कर सको तो और भी अच्छा है. ज्यादा आराम से नौकरी मिलेगी.

H4UConnect app पर ट्रेनिंग्स भी हैं, FREE

If you have more questions, please contact us on support@Helper4U.in

  • Process
  • Payment

Anyone who has (or can get) recent database of Maids, Drivers, Patient Care staff looking for jobs can become an Affiliate Partner. Even housewives who think they can register the Helpers in their society or locality can become a partner and work from home.

The first step is for you to create an affiliate account. On approval you will get a login ID and a detailed mail on the process.

No. We do not believe in charging you if you are not going to earn. If we earn money we simply share it with our partners.

You can earn in either of the following two ways:

  • We pay you per verified data that you upload
  • You get share of the revenue we earn from candidates uploaded by you

We are totally transparent in all our financial dealings. You can check out the details on your dashboard.

If you have more questions, please contact us on support@Helper4U.in

  • Why Helper4U
  • Process

You can benefit from the vast online reach of www.Helper4U.in to showcase your agency and your candidates, without the need to maintain your own website. People will be able to find you easily.

Employers always like to get a feel of the kind of candidates you can offer. So, you can showcase your star candidates with their complete details etc, to get the employers interested in your agency.

That is up to you. All terms and conditions of hiring will also be upto you. We don’t interfere in any negotiations between you and the employer.

You will be responsible for all interactions between you, employer and Helper or Job Seeker. We in no way will interfere in any of that.

There is no sign-up fees. You will only pay us depending upon your use of the site. For details, mail to Admin@Helper4U.in.

If you are interested in the partnership, please contact us on support@Helper4U.in for more details, and we can talk.