FAQs for Helper4U Services

Helper4U is a tech-enabled platform for hiring Domestic Helpers - Maid, Cook, Driver, Nanny, Caregiver, Chef etc. It connects you with suitable, available, verified Helpers, when you want and where you want them - Using your mobile, without the need of an agency.

Helper4U is a self-service hiring platform — not a traditional agency — and here’s how we’re different:

We are on a mission to bring dignity, transparency, and freedom to domestic hiring — for both employers and helpers.

The process of using Helper4U is simple:

• Use the "Search Filters" for location, job category, timings, age, gender etc. to get a list of Helpers matching your exact needs, ready to work in your location
• Click "View Profile" to check details of Helpers you like, and Shortlist them.
• Use the Call icon on the profile details page to proceed to talk to them on phone. You will be given some calling options to choose from.
• Interview the candidates you like and choose the best. You can interview upto 25 candidates.
• When you hire someone mark the person as "Hired by Me". This will trigger the latest Criminal Background Check of the Helper from all courts of India.

Yes, we can. Just opt for the Expert Based hiring and we will take care of shortlisting, interviewing, verification, travel and joining.

It is a Live database. New candidates who register on the website daily are also seen immediately, and the ones who get hired stop being seen. Everyone looking for a job is seen by you at all times - even before you make the payment. The payment will unlock the contact details, not any new Helpers.

While the Permanent Hiring package duration is 21 days, Employers are usually able to close the hiring within the first week. For this you should:

• Use only the filters which are critical for your hiring. the more filters you use, the lesser your options will be.
• Interview candidates fast and close the hiring before someone else hires the one you like.
• Share your remarks on every candidate in detail with us so the Helper4U team can support you when needed and possible.
• Reject candidates only for genuine reasons.

Yes. All Helpers in our database are:

• Aadhar verified: They have been registered only if they have an Aadhar card
• Telephone verified

We do the latest Criminal Background Check from across Indian Courts the day you hire anyone

Helper ratings are based on:

• Employer feedback.
• Helper response to earlier employment offers.
• Helper response to every interaction with the employer and Helper4U.
• Feedback from our staff on the telephonic interview of the Helper.
• Profile completeness

Like in any employment, that may or may not happen. The time taken depends upon:

• Whether the candidate is in some other employment, in which case there may be some small notice period.
• Whether the candidate lives in your city or not. When you hire for live-in work, the person may travel from some other city.

Helper jobs are dependent upon individual family needs, standards, requirements from the Helper like education, experience etc., work involved, timings and location. So, it is fair that you and the Helper negotiate and decide it mutually. You should offer a fair salary as per the market rate for the work you need to get done to be able to hire and retain a good Helper. You can get a very approximate idea of the salary range here:

All numbers shared with you were verified and working at the time of onboarding the job seeker. many profiles have an alternate number too. However, since these are personal numbers, they may become temporarily inactive — for example, if their phone balance is over or if the SIM is switched off. In many cases, the number may still be active on WhatsApp, or may become reachable again in a day or two after a recharge. If you’re unable to reach a candidate, do let us know through a remark in your Contact List. We’ll check and automatically provide alternate contacts so your hiring is not delayed.

All candidates on our platform have signed up with us actively because they are looking for jobs. However, just like in any other job hiring process — whether it’s for an office assistant or a software engineer — there can occasionally be no-shows, last-minute refusals, or candidates who have just taken up another offer or their life situation has changed. This is a natural part of real-world hiring, and more so in the unorgansied sector. You will have to interview many candidaets to find the one you want to hire. We recommend reaching out quickly after getting the list. That is why we allow you to talk to 25 candidates, so that your hiring doesn’t get delayed.

We train them in soft skills like punctuality, good manners, cleanliness, and keeping commitments using mobile based learning videos. Like other pan India job portals, we do not, and cannot train them in their jobs. Their experience is mentioned on their profiles.

Yes. When you hire someone, immediately mark the person as "Hired By Me" under "My Contact List". After verification with the Helper, the Helper will not be shown on the website.

Yes, please. That would be a great help to the Helper. Just click here to Register a Helper and fill the form. Alternatively, send us the mobile number of the Helper through the WhatsApp icon on the website.