All About Hiring Helpers

How to Interview Helpers

Field work by IIM Raipur in Delhi

Field work by Helper4U

Happy Woman in Delhi Slum

Field Work is done by IIM Raipur for Helper4U

Field Work

IIM Student Field Work

Over the past few weeks, Helper4U has been conducting Field Work and surveys in urban slums across. ( Delhi, Mumbai, Raipur, Cuttack, Ranchi, Gurugram) and many more. It is part of a Summer Internship program with Students from IIM Raipur. These interns are trying to understand the problems faced by the unorganized workers. Especially domestic workers, Maids, Nannies, Cooks, Drivers, etc, in their job search. They are also educating the men & women of urban slums about Helper4U, & how they can get a job as per their requirement with respect & dignity, without paying a single penny to anyone as commission. Another part of their survey is to talk to employers to understand the challenges they face in hiring maids near them, retaining helpers, and using online platforms to hire maids.

The account below is from Vivek Lakra, who is working in Delhi slums, meeting women looking to work as Maids, Nannies or Cooks in homes across Delhi. Reading it you may feel, their hopes, aspiration, challenges are not much different from women in the so-called upper strata of the society.

My Experience

“We came across many people who were unemployed & looking for a job for a living. Mostly, males were interacting with us. Fewer women were trying to know our cause. They were just curiously watching from their houses.”

Women Facing Male Patriarchy

……But during our groundwork in slums we came across a woman who was uneducated, runs a small store in one of the slums near North Campus, Delhi University.  We had a chat about how we were facing problems registering ladies to the portal & she responded, “Most ladies in our slums have told themselves that they don’t need to work. They are happy in their comfort zone & feel they have already reached their destination. Most have no aspirations, even though every day is a struggle for them.”

She added “Males here largely have a patriarchal attitude. They feel they will provide everything that their home needs. They won’t send the lady out of the house to work as it will mean that they are incapable of taking care of their families. In their minds they have convinced themselves that they are happy. Some are even afraid that if women start working they will be out of their control. ……Many women want to work but don’t know how to find work, even if their husbands may allow them to work.”

Concern for Their Children’s Future is Universal

This lady was herself concerned about getting her children employed as it was difficult for them to get a job in her locality. We told her about Helper4U & how we help people at the bottom of the economic pyramid get better job opportunities, near their homes, without any physical or financial exploitation. She understood the process and then registered her son, who has completed his class 11. Helper4U for a delivery boy or office boy job.

The lady also promised to get her daughter to register too for a telecaller or babysitter’s job. She, in fact, thanked us for reaching out to her and hoped we can help both her kids find a good job near their homes.  Then, lovingly offered us some food, something which many of us don’t do when guests visit our homes. Lastly, she promised to spread the news about Helper4U among other ladies of the slum and encourage them to become independent & get a job with respect.

Need for Respect

Even though she was not educated, she understood the need for women to work.  As per her women want to work, and are ready to work as domestic helpers. For them, it is not a career, but a way to manage their homes. The only thing they want is to be treated with respect when they go out to work in someone’s home. She also understood how mobile can be used to do much more than just talk! Ladies like her can prove to be the breakthrough point to the ladies in the slums.”

This lady proves that lack of education does not necessarily mean that you can’t be progressive.

About Helper4U is an employment exchange on the mobile for the unskilled and uneducated workers. Looking to find work as Helpers in Offices or homes. It enables employers to find maids, baby sitters, cooks, caregivers, drivers, delivery boys & office boys by just using their mobiles, without an agency. As part of its process, Helper4U regularly goes out into the field to understand the challenges faced by job seekers as well as employers.

Follow Us